Susan Ahlers is a graduate of the University of Richmond and brings over 29 years of multi-line claims experience to the business utilizing a variety of interpersonal skills. She began her career with Selective Insurance Company working subrogation and commercial property claims and since that time has worked with numerous national and regional insurance companies handling all lines of insurance. Susan has worked in the capacity of Adjuster in Charge for a national independent adjusting company and was employed in the capacity of large loss manager, state catastrophe coordinator, and commercial claims specialist for Nationwide Insurance Company.
Over the years, Susan has been tasked in the role of appraiser and umpire and has successfully assisted opposing parties in the appraisal process. She has also been a speaker at the nationally recognized PLRB conference.
Susan was named Woman of the Year in the National Association of Professional and Executive Women (NAPEW) 2010 registry for "Women of Excellence" for her continued leadership in the insurance industry.
Michael Sharkey is a graduate of James Madison University and brings over 32 years of wide range claims experience to his profession.
The first 16 years of his career was spent with Nationwide Insurance Company. Michael's career with Nationwide showcased his skills as a field representative handling homeowner, commercial, auto, watercraft, and motorcycle losses. Michael received his Associate in Claims designation in 1991. Shortly thereafter, he moved into the position of Property Claims Manager for the central Virginia market.
Prior to entering the insurance industry, Michael held a career as a special investigator in which he conducted activity checks, workers compensation surveillance, record and background checks, and pre-trial civil and criminal investigation work.