First Choice Claims Service, Inc. was formed in 2000 to meet the ever-changing needs of the insurance claims industry. As our client's needs have evolved, our range of services has expanded accordingly. In addition to providing the most reliable claims service in the industry, First Choice Claims Service, Inc. provides the most comprehensive consulting expertise specific to common-interest community risks.
Our unique skillset in reviewing governing documents and extensive knowledge of condos, co-ops, townhouses, and mixed-use communities has broadened our client base to include not only insurance claims professionals but those involved in underwriting, property management and community governance.
Our mission statement is simple . . . Service above and beyond expectations.
We believe in the foundation of solid and lasting partnerships. Throughout our 20 years in business, First Choice Claims Service, Inc. has forged exceptional relationships with independent agents, insurance company personnel, self-insured entities, third party administrators, specialty vendors, property management firms, community Board of Directors, community members at large and yes, even our competitors.
Our primary focus is and always has been the quality of our service. In our claims handling, we strive to investigate each claim thoroughly; record the facts and circumstances as they are presented; and communicate with all parties involved with honesty, integrity and fairness.
Our consulting division shares the same core values. We gather and analyze information specific to each client's set of circumstances; formulate a specific plan of action based on our niche experience of common-interest habitational risks; and provide the most comprehensive feedback to our clients. Feedback that results in more informed decisions by our customers moving forward.
Bottom Line ... Our success is in bridging the gap between measured performance and subjective experience.